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Knowing how digital identifiers work makes it easier to protect your account, manage your personal information, and get around the site. This guide is all about the ways that information is collected from browsers, so that Canadian users can make smart choices. Every time you log in to the platform, tracking files are saved to keep your session going, speed up the process of logging in, and help you find your balance in $. These identifiers make it easier to make deposits to $, tailor promotions, and protect withdrawals. All tracking systems follow the rules set by Canada, such as getting permission and not keeping data for too long. It's still easy to turn off certain categories, like those related to marketing, which can be done in account settings. You can control notifications by changing your preferences, but you will always have access to the important functions for payments and access. We check our security plans on a regular basis to find any strange behaviour and stop people from getting in without permission. You can find information about the purpose of each identifier, and support is available if you have questions about your privacy, Canadian account security, or the accuracy of your $ transactions. Take control of your privacy settings right now to get the best, most compliant service for Canadian players that is tailored to you.
This part gives a clear overview of all the different ways that the platform tracks things. Detailed categorisation helps users keep track of their data footprint and makes each session more personalised for a better experience.
| Type | Purpose | Example Data Processed | Retention Time |
|---|---|---|---|
| Session IDs | Keep access open during logins, customise account dashboards, make sure gameplay never stops, and support withdrawal and deposit authentication in $. | Tokens for sessions, status of login, and temporary user IDs | Ends when the browser is closed |
| Functional Storage | Save user preferences, such as Canadian language selection, preferred display formats, and notification opt-ins. | Locale settings, chosen interface themes, sound preferences | Up to 1 year |
| Analytics Trackers | Collect usage metrics including navigation paths, time spent per game, device types, and error reports, in compliance with Canada standards for anonymized usage aggregation. | Page visits, action sequences, interaction timestamps | Up to 2 years |
| Promotional Pixels | Monitor promotional campaign performance, manage bonus eligibility, personalize advertising served according to regional requirements. | Campaign IDs, click-through timestamps, bonus claim actions | Variable, up to 3 months |
| Security Tokens | Enhance account safety, flag suspicious logins, defend against unauthorized access affecting balance in $. | IP fingerprints, device hashes, login attempt identifiers | Up to 6 months |
Account holders seeking tailored privacy set-up can modify permissions under the personal account privacy controls. Disabling performance and analytical trackers may influence certain functions but never affects deposits or withdrawals in $. Contact support with questions about specific identifiers or to request removal of stored data associated with your account.
Small data files stored in browsers are very important for keeping user accounts safe. Session-related identifiers help identify account holders every time they visit, making sure that only authorised people can get in. These digital tokens make it easy to check someone's identity quickly when they log in. If someone tries to log in from a new device or a location that seems suspicious, the system uses these records to start extra verification steps, like sending a one-time code to your registered email. Session timeouts are also possible with persistent tracking files. If there is no activity for a certain amount of time, the system invalidates the session file. This logs the person out automatically and lowers the risk of unauthorised access. This strategy is especially useful when you need to get to sensitive information, like payment data or a balance shown in $. People who have accounts can trust these systems to keep their information safe while they use them without any problems. Login records help keep brute force attacks from happening. The system keeps track of failed login attempts and can temporarily block access if it sees strange behaviour through these browser-based markers. Users are quickly told to change their access credentials, which adds another layer of protection against breaches. Encrypted authentication files make it easier to get in by letting trusted people stay signed in on certain devices with "remember me" features. You should only use this on your own computers. Users should regularly clear their browser data and not share devices with other people to keep their credentials safe. These steps that you can take, along with the platform's safe handling of data, make for a safe place for all account-related activity.
The Canadian platform lets account holders change how their data is tracked based on their own needs and comfort level. Direct controls are available via the accessible preference panel, which can be found under account privacy settings after you log in. Here, users can activate or deactivate various tracking mechanisms without affecting the core platform functionality, such as making deposits in $ or maintaining secure access to balances.
Global standards mandate that platforms inform Canadian users about data transfers to external parties. This part talks about how some web features might let you share with service providers who help with analytics, advertising, authentication, or integrated features.
Collaborations with trusted platforms (such as Google Analytics or similar) help collect statistical insights on page usage. These tools may process information about device type, time spent, and browsing patterns. Such data sets are typically anonymized, ensuring personal identity is not exposed.
Advertising partners may place their scripts or trackers to tailor promotional content or measure campaign results. Targeted advertisements are shown based on browsing activity, without revealing account-specific $ data.
For transactions such as deposit to $ or withdraw $, reputable payment gateways collect and manage relevant transaction data. We do not send direct financial information to other marketing or analytics platforms. We only share technical identifiers (like device and session ID) with partners, and we never share passwords, secure credentials, or game history.
Before any integration, partnerships are checked to make sure they follow the rules, handle things safely, and protect people's privacy. Users can change how third parties can participate by changing the preference modules on the site or by changing the permissions in the browser they use. Most browsers let you turn off third-party trackers without affecting the main functions of the site. For full transparency, a current list of active partners and integration types is available in the platform’s dedicated section. For Canadian customers, adherence to national data protection laws is paramount. When data is moved across borders, it is handled according to the rules of Canada and the rules of the industry. To stay up to date on how your information is used by affiliates and integrations, you should check your consent status every now and then, especially after site updates or policy changes.
Information about cookies Data that is collected through browser technologies is kept for different amounts of time, depending on what it is and how it will be used.
Session tokens that are linked to authentication usually stop working when you log out or after a certain amount of time has passed without any activity, usually within 24 hours.
Analytical identifiers, used to monitor user behavior and site performance, may persist between 30 days and 13 months, depending on regulatory requirements and internal security audits.
Language choice, interface customisation, and payment preferences are saved for up to 12 months. This makes it easier for returning visitors to make multiple deposits with $ or browse in their own region.
Tracking for marketing purposes can only last for a maximum of 12 months, unless local laws say that it can't last any longer for Canadian players. We regularly check all retention periods to make sure they follow Canada data protection rules.
If you manually clear your browser data, it will immediately delete any stored information, even if it has a set expiration date. Use the privacy settings to choose what you want to keep while you browse and what you want to delete after your visit for full control.
If you need more help, you can reach out to customer service, who can give you advice based on your language and location.
Check your preferences from time to time to make sure the information you have stored meets your privacy needs.
More information Players who want more information about or clarification on browser files that control tracking or preferences on this platform can contact customer support through a number of verified channels.
The live chat feature is available 24/7 for written requests and connects you with trained professionals who can answer any questions you have about privacy or technology.
If you need help with something complicated or that needs paperwork, please email the official support address listed in the Help section. When you make a request, make sure to include your account ID and explain what your issue is, like third-party integrations or retention settings. This will help us respond quickly and correctly.
Players who need help with accessibility can fill out special forms, and all communications are encrypted to protect their privacy.
If you need help changing the settings on your browser or app, agents can give you step-by-step instructions for common devices.
All registered account holders can get help for free, and they can also get updates on policy changes or rules that only apply to Canadian customers in their area.
Make sure your contact information is up to date in your dashboard so that you get notifications right away.
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